Privacy policy
Last updated: November 12, 2026
1. Scope of This Policy
This policy describes how ntsangda handles personal information when you browse our online store, place an order, or get in touch with us.
For privacy questions or requests, email hello@ntsangda.com.
2. Information We Receive
What we receive depends on how you use our store. It may include:
- Contact and address details. Your name, email address, phone number, and billing and shipping addresses.
- Purchase and transaction details. The items you order, order totals, payment status, delivery details, and records of returns and refunds. Payment providers process the payment credentials needed to complete your purchase.
- Information you provide. Messages to customer support, return requests, details entered in account forms, and information you choose to share when subscribing.
- Device and browsing data. Information collected through the store platform, including your IP address, browser and device details, pages you visit, cart activity, cookie identifiers, and privacy preferences.
We may obtain this information from you directly, from your activity on the store, or from providers that help us process payments, prevent fraud, fulfill orders, or assist customers.
3. How We Use Your Information
We use personal information to process orders and payments, ship purchases, and manage returns and refunds. We also use it to send order updates and answer customer service inquiries.
Personal information helps us run the website, measure and improve store performance, identify potential fraud or security problems, and meet applicable legal, accounting, and recordkeeping obligations.
If you subscribe to promotional emails, we use your contact details to send them. You can unsubscribe by following the instructions in any promotional email or by writing to hello@ntsangda.com. We’ll still send messages needed to manage your purchases or respond to your requests.
4. When We Share Information
We share personal information as needed with Shopify, payment processors, shipping carriers, and other providers that help us operate the store, fulfill orders, keep the store secure, or support customers.
We may also disclose information to meet legal requirements or respond to lawful requests, protect legal rights, follow your instructions or act with your permission, or complete a business transaction subject to applicable safeguards.
5. Shopify and Where Your Information Is Processed
Shopify hosts our online store. When you browse or buy from the store, Shopify processes the personal information it needs to provide commerce, payment, security, and related services.
Shopify and other service providers may process information in the United States or elsewhere. Their own privacy notices explain how they handle information when they process it independently.
6. Cookies and Similar Technologies
Cookies and similar technologies help our store work. They keep your cart and browsing session active, remember your preferences, and help secure checkout. Tools from the store platform may also help us understand how visitors use the store and how well it performs.
You can manage cookies through your browser settings and any privacy controls available on the store. Blocking some cookies may affect certain features. If the store offers privacy controls, you can use them to change your preferences for optional cookies.
For help with cookies or privacy settings, email hello@ntsangda.com.
7. How Long We Keep Information and How We Protect It
We keep personal information for as long as we need it for the purposes described in this policy. To determine how long to keep it, we consider our relationship with you, the need to handle orders and refunds, legal recordkeeping requirements, fraud prevention, and disputes.
We take reasonable steps to protect personal information. Sending and storing information online involves risks, so we cannot guarantee complete security. Please leave full payment card numbers and account passwords out of emails.
8. Your Privacy Rights and Choices
Depending on where you live and the laws that apply, you may have the right to access your personal information, get a copy, ask us to correct it, or request that we delete it. You may also be able to opt out of certain uses, such as targeted advertising or practices that qualify as a sale or sharing of personal information. Exceptions may apply.
To exercise a right or appeal a decision on a request where appeals are available, email hello@ntsangda.com. We may ask for information reasonably needed to verify your identity or confirm that an authorized agent can act for you.
We respond within the time allowed by applicable law. We do not unlawfully discriminate against anyone for exercising their privacy rights. Where applicable, you may also contact the relevant privacy regulator.
9. Children’s Personal Information
If you think a child under 13 has given us personal information, email hello@ntsangda.com. We’ll review the matter and take any steps required by applicable law, including deleting the information when required.
10. Policy Updates and Contact Information
We may revise this policy as our practices or legal requirements change. The revised policy will show a new update date. When required, we’ll give additional notice or obtain consent before a material change takes effect.
ntsangda
4 Big Joe Rd
Monticello, FL 32344
United States
Email hello@ntsangda.com
Website ntsangda.com