Shipping policy

Last updated: November 12, 2026

1. Where We Ship and What It Costs

ntsangda currently delivers only to addresses in the United States. Standard shipping is free on all U.S. orders.

2. When Your Order Ships

Once we confirm your order and your payment goes through, we usually prepare and dispatch your package within 1–2 business days.

Business days run from Monday through Friday, excluding U.S. federal holidays. Carrier transit time starts when your order ships.

3. Estimated Delivery

After dispatch, your package typically takes 5–10 business days to arrive. With processing included, we aim to deliver your order within 6–12 business days of order confirmation.

Delivery times are estimates. Severe weather, holidays, carrier disruptions, and other unexpected events can delay a shipment. If your order is significantly delayed, we’ll share what we know and explain the options available to you under applicable law.

4. Where Orders Ship From

ntsangda
4 Big Joe Rd
Monticello, FL 32344
United States

5. Shipment Notifications and Tracking

We’ll send shipment details to the email address you provided at checkout. If the carrier offers tracking, we’ll include it in the email. The first carrier scan may take some time to appear.

6. Address Changes and Delivery Issues

Please review your shipping address before placing your order. If you spot an error, email us as soon as possible so we can check whether there’s still time to correct it before dispatch. hello@ntsangda.com

If your package appears to be lost, arrives damaged, or shows as delivered but you can’t locate it, email us with your order number. We’ll investigate with the carrier and work toward a resolution based on the circumstances and applicable law. We’ll review the carrier’s delivery status along with the other details of your claim. hello@ntsangda.com

7. Return Shipping

You have 30 calendar days from the day you receive your order to request an eligible return. Contact us before mailing anything back. For eligible returns, we’ll provide instructions and arrange return shipping at our expense.

Our Return and Refund Policy explains how to return an item and when to expect a refund.