Terms of service

Last updated: November 12, 2026

1. About These Terms

ntsangda (“we,” “us,” or “our”) operates this online store. These terms apply when you use the store or make a purchase. They apply together with the product information and store policies available to you before checkout.

2. Using Our Store

When ordering, provide complete and accurate contact, payment, and delivery details. You must be legally able to place the order or have a parent’s or guardian’s permission where required.

Use the store only for lawful purposes. Fraud, disruption of store operations, and access to information or systems without authorization are prohibited.

3. Product Information and Stock

Before you buy, check the product description, size details, materials, and care instructions. Colors may look different depending on your device and display settings. Your rights still apply if an item is defective, differs substantially from its description, or was sent by mistake.

We aim to keep product information, prices, and stock availability current. If an error affects your order, we’ll explain the issue and let you know what options are available. We’ll get your agreement before substituting a different product or charging a higher price. If we cannot supply an item, we’ll let you know and refund any amount we collected for it.

4. Pricing, Payment, and Shipping Charges

The store and checkout show the applicable price and currency. Before you pay, checkout displays any applicable taxes and your final order total.

Standard shipping is free on all U.S. orders. You can select any payment method shown at checkout. The payment provider for your chosen method processes the payment.

5. Processing, Delivery, and Order Changes

We currently deliver only to U.S. addresses. We usually process orders within 1–2 business days. After dispatch, transit is estimated to take 5–10 business days. Delivery dates are estimates. For more details, see our Shipping Policy.

If you need to update your delivery address, change an order, or request a cancellation, email us as soon as possible. We’ll check whether we can make the change before dispatch. Once your order ships, our Return and Refund Policy applies. hello@ntsangda.com

6. Returns and Refunds

You have 30 calendar days from delivery to request a return for an eligible item. We pay for return shipping on eligible returns and charge no restocking or return handling fees.

After receiving your return, we’ll inspect it and notify you of our decision. If we approve the return, we’ll initiate a refund to your original payment method within 15 business days after inspection. Your bank or payment provider may take additional time to post it.

Our Return and Refund Policy explains which items qualify and how to submit a return request.

7. Shopify and Personal Information

Our store is hosted by Shopify. When you browse or place an order, Shopify processes information to provide commerce and related services. Shopify and other service providers may process information outside your country.

Our Privacy Policy describes how we handle personal information and how to reach us about your privacy rights. Shopify explains its own information practices in its Privacy Policy.

8. Website Content and External Services

We or third parties may own the intellectual property rights in materials on this website. Buying a product does not transfer those rights. Third-party names and trademarks remain the property of their respective owners.

A link to an external service does not by itself imply affiliation or endorsement by that service. If you use an external service, review its terms and privacy notice.

9. Resolving Issues and Changes to These Terms

If you have a problem with the website or an order, contact us so we can investigate and work with you to resolve it. Consumer rights, statutory warranties, and liabilities that the law does not allow us to exclude or restrict remain in effect.

We may revise these terms for future use of the store. Subject to applicable law, the terms and policies presented when you placed your order govern that purchase. We’ll notify you of material changes where required.